General Data Protection Regulation (GDPR) Policy & Data Processing by ILC International

Privacy Policy
This Privacy Policy is intended to provide you with information about how and why ILC International LTD (referred to as "ILC International") processes personal data. We aim to clarify your rights as a customer and other individuals involved in our marketing and management activities. Should you have any questions or seek information regarding how ILC International handles personal data, please contact us at

I. IntroductionILC International is a company specializing in coaching services and applied psychology, with expertise in areas such as performance coaching, business training, team coaching, strategy development, performance consulting, and life coaching. Our foremost commitment is to operate ethically and responsibly, ensuring compliance with data protection legislation and meeting your expectations. As professionals, we are bound by strict confidentiality obligations, which are reflected in our individual contracts. As a company, we uphold these high standards and adhere to GDPR requirements. To manage and develop our operations, ILC International processes data related to the following main categories of data subjects:Individuals who are direct clients of ILC InternationalIndividuals who have subscribed to marketing communications from ILC InternationalLegal and/or authorized representatives, contact persons, or any corporate organization with a contractual relationship with ILC International

II. How, Why, and in What Time-Frame We Process Your Data
The following information applies to both (1) data subjects who have provided data to ILC International and (2) individuals whose personal data has been provided to ILC International by third parties. ILC International LLC, EIC: 205545939, headquartered in Sofia, Bulgaria, represented by Valentina Dolmova – Managing Director, processes personal data as follows:

ILC International may process the following categories of data from current or potential customers and other individuals interested in our marketing activities:
- Physical identity data:
This may include first and last names, contact details (e.g., email, phone number, or address).
- Financial data:
This may include bank details for invoicing purposes (if applicable).

Legal and/or Authorized Representatives, Contact Persons, or Corporate Organizations
ILC International processes the following categories of personal data of its counterparts:The minimum personal data required for signing relevant agreements, including names and USN.Personal information about an official contact during the course of the contract, such as first and last name, position, employer's name, work address, work email address, and work phone number. We receive this personal data from our counterparts, and they are also data administrators responsible for notifying the relevant data subjects and maintaining data accuracy. If any data becomes outdated, we should be notified promptly. Until then, we assume the accuracy of the provided information.

Purposes for Collecting Personal Data
We collect personal data for various purposes, including:To identify our clients.To enter into contractual agreements and fulfill them.To improve and develop our services.To fulfill the goals and targets with your consent.

III. What Are Your Rights
If your personal data is processed by ILC International, you have the following rights:
The right to information: You can request information about what data we store, why, and how we process it.
The right to correction: If any of your data is inaccurate or outdated, please let us know, and we will correct it.
The right to erasure: You can ask ILC International to delete your personal data.
The right to restrict processing: You can ask ILC International not to process your personal data in specific situations.
The right to object: You can object to the processing of your personal data for certain purposes.
The right to data portability: You can request your data in an electronic file.

IV. How Can You Exercise Your Rights
You can exercise these rights through email or postal mail:
Email: or Postal Mail: ILC International LTD, EIK: 205545939, Address: Sofia, Lozenets, str. 1, Persenk, entr. A, fl. 3, The Republic Of Bulgaria.
Please provide the necessary information to confirm your identity and facilitate your request.

V. Complaint to the Supervisory Authority
If you are unsatisfied with our handling of your personal data, please contact us first to resolve the issue. If you believe your rights have been violated, you can file a complaint with the supervisory authority, which, in Bulgaria, is the 'Commission for the Protection of Personal Data.'

VI. Who Can We Share Your Personal Data With
We only disclose personal data when required to fulfill legal obligations.

VII. How Long Will Your Personal Data Be Stored
The retention period depends on your relationship with ILC International:If you apply for a free consultation but are not approved or choose to opt out, your data is stored for a limited time (1 year).If you are a client, we retain your personal data for the duration of our contractual relationship, plus 5 years after its termination, or longer if required by law.
VIII. Changes and Updates to the Privacy Policy
We update our Privacy Policy to reflect changes in our services and legal frameworks. Clients will be informed of any alterations to data processing.

IX. Last Updated
This Privacy Policy was last updated on 13.10.2023

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