Optimizing Employee Integration for Sustainable Growth
EasyPay, a leader in financial services in Bulgaria, struggled with turnover rates and employee onboarding processes, particularly across its 400+ workforce.
Strategic HR Consulting and Workforce solutions
We conducted comprehensive qualitative research through employee interviews to identify gaps in the existing onboarding process. Based on the insights, we developed a six-month onboarding strategy tailored to the needs of team leaders. We also proposed additional cultural and professional development solutions that were low-investment but highly impactful.
The onboarding strategy led to smoother integrations and a decrease in turnover rates.
Employee engagement scores improved, with team leaders reporting a better understanding of how to integrate and support new hires.
Senior leadership gained critical insights into the company’s culture, resulting in a series of long-term initiatives aimed at enhancing team cohesion.
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