Last Updated: 18/07/2025
This Privacy Policy explains how ILC International ("we," "us," or "our") collects, uses, stores, and protects your personal data when you visit our website www.ilc.one ("Site") or use our services, in compliance with the EU General Data Protection Regulation (GDPR).
1. About Us
ILC International
Registration Number: 205545939
Address: str. Persenk 1, entr. A., Lozenets, Sofia, 1407
Email: connect@ilc.one
We provide coaching, psychology, training, and consulting services and products. Protecting your personal data is important to us, and we are committed to safeguarding your privacy.
2. Personal Data We Collect
We collect only the personal data necessary to provide our services and products, and to communicate with you. This includes:
- Identity data: Name, email address
- Contact data: Email, postal address (if provided)
- Communication data: Your inquiries, including your selected reason for contacting us via dropdown menus
- Newsletter subscription data: Name and email, if you choose to subscribe
- Booking data: Information you provide when booking sessions through our third-party provider, Calendly
- Usage data: We don’t collect usage data
3. How We Use Your Personal Data
4. Data Sharing and Transfers
- We do not sell your personal data.
- Your data may be shared with trusted service providers who assist us in delivering services, such as Calendly and email marketing platforms. These providers process data under strict confidentiality and GDPR compliance.
- Data may be transferred outside the EU only if adequate protections are in place.
5. Data Retention
- Newsletter and free platform users: Data is retained for up to 18 months after the last interaction, then deleted or anonymized.
- Clients with contractual relationships: Data is retained during the contract and for 5 years after termination, or longer if required by law (up to 7 years).
- If you request data restriction: Data will be retained until you specify otherwise, and as per the above terms.
6. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of access: Request copies of your data.
- Right to rectification: Correct inaccurate or incomplete data.
- Right to erasure: Request deletion of your data (subject to legal exceptions).
- Right to restriction: Limit how we process your data.
- Right to data portability: Receive your data in a structured, machine-readable format.
- Right to object: Object to certain processing based on legitimate interests or marketing.
- Right to withdraw consent: You can withdraw consent at any time.
- Right to lodge a complaint: You may file a complaint with the relevant Data Protection Authority.
To exercise these rights, contact us at connect@ilc.one.
7. Cookies and Tracking Technologies
Our website is built on Webflow, which may set essential cookies required for the site to function properly (e.g., remembering your session or preferences). These cookies do not collect personal information for marketing purposes.
We do not use any additional tracking, analytics, or advertising cookies. If you use third-party services via our site (such as Calendly), those services may set their own cookies. Please review their privacy and cookie policies.
8. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies directly.
10. Changes to This Privacy Policy
We may update this Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy regularly.
11. Contact Us
If you have any questions or concerns about how we handle your personal data, please contact:
ILC International
Email: connect@ilc.one
Address: str. Persenk 1, entr. A., Lozenets, Sofia, 1407, Bulgaria
